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Digital transformation is a process of organizational change in the strategic, operational, cultural, and human domains, driven by technological evolution and the concomitant major transformations in the demographic, environmental, social, cultural, economic, and political spheres.

These transformations, in turn, lead to profound changes in the composition of the workforce, in the very nature of work, and in the architecture and operational models of organizations, introducing new problems and challenges for leadership, such as:

• Leading teams in remote or hybrid work environments
• Leading teams in other high-tech or highly automated work environments
• Leading geographically dispersed and culturally diverse teams
• Leading multigenerational teams
• Leading highly skilled transdisciplinary teams

This is a short-term program (26 contact hours) based on the Microcredential model, which aims to develop and accredit team leadership skills specifically applicable in digital transformation contexts.

A Microcredencial em LDT tem como objetivos:

• Align the work of the team they lead with the organization’s mission and its operational and strategic objectives.
• To ensure the harmonious and productive functioning of the team under the circumstances dictated by the ongoing digital transformation process in the organization.
• To strengthen the commitment and productive performance of each individual team member under these same circumstances, particularly through consistent monitoring of their performance.
• To promote the holistic development – ​​both professional and personal – of each individual team member.
• To promote your own continuous and ongoing development as a leader.

• Team leaders at the beginning of their careers.
• Employees recently promoted to team leaders.
• Other professionals involved in digital transformation processes.

Module 1 – Introduction to Digital Transformation (6 hours)

The technological revolution:

• Computing
• Connectivity (including IoT)
• Artificial intelligence
• Automation
• Big data
• Blockchain
• 3D printing

A web of interdependent transformations:

• The increasing prevalence of “knowledge work” in the tertiarization sector
• Demographics: global aging, urbanization, migration…
• A fragmented society: individualization, disintermediation, exclusion
• The energy transition
• The environmental crisis
• Successes and setbacks of globalization
• Towards a new world order?

Module 2 – Impact of Digital Transformation on the nature and organization of work (6 hours)

Changes in the nature of work:

• “From hands to brain”: earning a living by thinking
• Stability of purpose, mutability of objectives
• Performing a function versus making a contribution
• Remote and hybrid work
• Automation and human activity
• Identity: work or personal life?

Changes in the composition of the workforce:

• Five generations coexisting
• The most qualified generation ever
• The “People Cloud”: freelancers, temporary workers, gig workers, nomads, etc.
• Cosmopolitanism, interculturality, and cognitive diversity

Changes in the architecture and operating model of organizations:

• From processes to projects
• From job positions to skills
• Transdisciplinarity and agility
• Circulating and growing knowledge
• Teams and networks

Module 3 – The skills of the “digital leader” (14 hours)

• Employee engagement: what it is and how to strengthen it
• Aligning with purpose and setting goals: start with the “why”; lead the team to the “what” and the “how”
• Guiding performance: pressuring or inspiring?
• Controlling productivity: observing the activity or recognizing the results?
• Correcting errors: creating and maintaining psychological safety
• Guiding development: maintaining an ongoing three-stage dialogue with each collaborator.
• Conducting meetings (specifically in non-face-to-face circumstances)
• To build a climate of mutual trust.
• Growing the team
• Establish and schedule team moments and rituals.
• To foster communication with the outside world.
• To encourage and establish mutual learning.
• Represent the team within the organization.
• Shared leadership: what it is and how to practice it