{"id":63796,"date":"2025-06-03T14:05:26","date_gmt":"2025-06-03T14:05:26","guid":{"rendered":"https:\/\/academy.autonoma.pt\/electronic-complaints-book\/"},"modified":"2025-07-03T11:51:20","modified_gmt":"2025-07-03T11:51:20","slug":"electronic-complaints-book","status":"publish","type":"page","link":"https:\/\/academy.autonoma.pt\/en\/electronic-complaints-book\/","title":{"rendered":"Electronic Complaints Book"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"63796\" class=\"elementor elementor-63796 elementor-61824\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d210b8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7d210b8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40e24a8\" data-id=\"40e24a8\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-eeaa83d elementor-widget elementor-widget-image\" data-id=\"eeaa83d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"140\" height=\"58\" src=\"https:\/\/academy.autonoma.pt\/wp-content\/uploads\/2025\/06\/livro_de_reclamacoes.png\" class=\"attachment-full size-full wp-image-61831\" alt=\"\" srcset=\"https:\/\/academy.autonoma.pt\/wp-content\/uploads\/2025\/06\/livro_de_reclamacoes.png 140w, https:\/\/academy.autonoma.pt\/wp-content\/uploads\/2025\/06\/livro_de_reclamacoes-18x7.png 18w\" sizes=\"(max-width: 140px) 100vw, 140px\">\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58196cf elementor-widget elementor-widget-heading\" data-id=\"58196cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Electronic Complaints Book<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f9c95e0 elementor-widget elementor-widget-text-editor\" data-id=\"f9c95e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In compliance with the provisions of current legislation, you can submit your complaint.<\/p>\n<p>The Complaints Book platform is the Complaints Book in electronic format, and is a measure of the \u201cSIMPLEX + 2016\u201d program that involves the Directorate-General for Consumer Affairs and the regulatory bodies of the various sectors of activity.<\/p>\n<p><a href=\"https:\/\/www.livroreclamacoes.pt\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ff6600;\">Here you can submit your complaint and\/or request information<\/span><\/a> on issues related to your complaint\/suggestion.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Electronic Complaints Book In compliance with the provisions of current legislation, you can submit your complaint. The Complaints Book platform is the Complaints Book in electronic format, and is a measure of the \u201cSIMPLEX + 2016\u201d program that involves the Directorate-General for Consumer Affairs and the regulatory bodies of the various sectors of activity. Here [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-63796","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/pages\/63796","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/comments?post=63796"}],"version-history":[{"count":1,"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/pages\/63796\/revisions"}],"predecessor-version":[{"id":63797,"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/pages\/63796\/revisions\/63797"}],"wp:attachment":[{"href":"https:\/\/academy.autonoma.pt\/en\/wp-json\/wp\/v2\/media?parent=63796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}